Free Replacement for Identity Cards Damaged by Wear and Tear

Mr Baey Yam Keng asked the Deputy Prime Minister and Minister for Home Affairs whether the Government will allow Singapore Citizens to replace their identity cards that are damaged by wear and tear free of charge every decade.

Mr Teo Chee Hean: The Identity Card (IC) is made of a highly durable polycarbonate material that has been subjected to stringent tests to ensure its durability. It is not easily damaged with normal handling. Nonetheless, there are a small number of cards that may be damaged due to excessive wear and tear over time.

The $60 fee for replacing a damaged IC is to cover the production cost, which includes manpower, material, as well as other costs incurred in producing a new card. This fee has not been increased since 1991.

ICA will consider a waiver of the fee for cases which warrant special consideration. This will include situations where the card was damaged due to circumstances beyond the cardholder's control, such as accidents or fire.