WICA Cases Which Took More Than A Year to Process

Ms Hazel Poa asked the Minister for Manpower for each of the last five years (a) how many cases under the Work Injury Compensation Act (WICA) have taken more than a year to process; and (b) what percentage of all WICA cases do they represent.

Dr Tan See Leng: About 96.3% of claims made under the Work Injury Compensation Act (WICA) from 2020 to 2024 were resolved within one year after the claims were filed. The remaining 3.7% took one year or more due to the extended time taken for medical treatment or the processing of complex cases. The breakdown is provided in Table 1 below.