Action against Service Provider that Did Not Respond to Community Care Apartment Resident's Activation of Emergency Call Button

Mr Fadli Fawzi asked the Coordinating Minister for Social Policies and Minister for Health (a) whether the Government will take any regulatory action against Vanguard Healthcare in the case of an 85-year-old woman who allegedly did not receive help after pressing the emergency call button in her community care apartment; and (b) what actions will the Government take to ensure that community care apartment residents receive the services that they have subscribed for.

Mr Ong Ye Kung: This question has been addressed in the response to Question No 37 from the Parliament Sitting on 6 October 2026. [Please refer to "Service Standards for Emergency Response at Community Care Apartments", Official Report, 6 October 2026, Vol 96, Issue 38, Written Answers to Questions for Oral Answer not Answered by End of Question Time section.]