Reviewing Protocols for Hoarder Households Posing Fire Safety Risks Repeatedly Refusing Intervention

Mr Abdul Muhaimin Abdul Malik asked the Minister for National Development (a) in each of the past five years, how many residential units identified by HDB as having hoarding issues declined offers of assistance or refused entry to HDB officers; and (b) whether HDB will review its engagement protocols where households repeatedly refuse intervention and fire safety risks are present.

Mr Chee Hong Tat: Over the past five years, 16% of hoarded units known to the Housing and Development Board (HDB) have declined assistance or refused entry to HDB officers.

The Singapore Civil Defence Force (SCDF) has existing powers to enter any residential unit with fire safety risks, such as the obstruction of escape routes for occupants within severely hoarded units and neighbouring units during emergencies. If the hoarding impedes the occupant's escape in the event of a fire, SCDF may direct the occupant to clear and maintain a path of escape within the unit for safety reasons. Failure to comply is an offence carrying a fine of up to $10,000, imprisonment for a term not exceeding six months, or both.

HDB will continue to work with New Environment Action Team partners and social service agencies to engage hoarders and their families. Our aim is to build trust and help hoarders and their families address the root causes of their hoarding behaviour.