Time from Lodgement of Claim at Tripartite Alliance for Dispute Management and Referral to Employment Claims Tribunal

Ms Anthea Ong asked the Minister for Manpower in each of the last three years (a) what are the average and median lengths of time between the lodgement of a claim at the Tripartite Alliance for Dispute Management and the subsequent referral of the claim to the Employment Claims Tribunal through the issuance of a claim referral certificate; and (b) in how many of these cases have the process taken more than eight weeks.

Mrs Josephine Teo: In both 2017 and 2018, the Tripartite Alliance for Dispute Management (TADM) resolved about 85% of salary claims filed under the Employment Claims Act (ECA). The remaining 15% of claims were referred to the Employment Claims Tribunals (ECT) for adjudication through the issuance of a claim referral certificate.

More than 80% salary claims filed under the ECA were successfully resolved within eight weeks. Cases referred to the ECT tend to be more complex and difficult and may take a longer time to resolve.