"WATCH-DOG COMMITTEE" ON CIVIL SERVANTS

Mr Sim Boon Woo asked the Minister for Finance, in view of complaints made by the public of impoliteness, bureaucratic attitude and slowness in carrying out their duties by civil servants in various Government departments, if he will set up a "Watch-dog Committee" to make instant investigations whenever complaints are received.

Mr Lim Kim San: Mr Speaker, Sir, there is already in existence a Central Complaints Bureau to deal with complaints from the public against civil servants. This Bureau was established in October 1961 for the purpose of investigating complaints and suggestions from members of the public, and to inform complainants of the outcome of their complaints or suggestions.

The Bureau is staffed by a Director, three supervisors, five investigating officers, ten inspectors, and other ancillary staff, and is able to deal with complaints fairly promptly.

The establishment of a "Watch-dog Committee", therefore, would serve no purpose except to duplicate the functions of the Bureau.