Hansard Explorer
Search and read the Parliament of Singapore's debates, questions and statements, since 1955.
By Sitting Date
By MP
Browse all topics discussed on a specific date
The paragraphs closest in meaning to your words, from every speech, with who said them. Search above, or use “Similar passages ›” beside a search's count in Sections.
164 results · 2026
By year
By type
Speakers in these results
Timeline of the top 40
Positions taken
Limiting Number of Assignments for Platform Workers to Deliver Oversized or Irregularly-shaped Items
Speakers: Jasmin Lau, Yeo Wan Ling
Ms Yeo Wan Ling asked the Acting Minister for Manpower whether any action can be taken against platform operators that repeatedly assign platform workers jobs delivering oversized or irregularly-shaped loads that cannot fit within delivery bags, or that fail to compensate platform workers for travel time to pick-up locations and penalise them for rejecting such unsafe jobs, which are not aligned with the Code of Practice for Platform Services.
Ms Jasmin Lau: The Ministry of Manpower (MOM) recognises that oversized or irregularly-shaped loads can pose safety risks to platform delivery workers. As set out in Approved Code of Practice (ACOP) for Platform Services, platform operators should work with service users to obtain accurate information on the size, weight and volume of their goods before assigning the job.
However, ACOP recognises that it is practically challenging for platform operators to fully prevent instances where service users provide inaccurate information. Hence, ACOP requires platform operators to put in place other measures to protect platform workers. For instance, if a platform worker finds that an excessive load has been assigned, the platform operator should allow the worker to request for the load to be split into multiple assignments without penalty or reduced payment. If the load cannot be split, the worker should not be penalised for declining it on safety grounds and should be compensated at least proportionally for the time spent travelling to the pick-up location.
Where cases are reported, MOM will investigate whether the platform operator had made reasonable efforts to obtain accurate load information, allowed the load to be split, and did not penalise the worker or withhold the appropriate travel-time compensation. Where an operator is found to have fallen short, MOM will take appropriate enforcement action.